Skill diminta
ApacheCommunicationDeliveryEnglishLinuxMicrosoft OfficeNginxSQL
Deskripsi
- Key Responsibilities
- Diagnose issue related to application and properly communicate & deliver solutions to external clients within the product delivery scope.
Provide support and identify all issues and prepare appropriate documentation all issues and solutions & share between software & business team.
- Communicate & work closely within inter department example software team & business team & infrastructure team.
- Preparing maintenance plans & upgrading schedule for supporting applications.
- Prepare and maintain reports for every product.
- Supervise all alerts related to application and system procedures and provide services proactively.
- Good to have
- Minimum 5 years’ experience as technical or application support lvl 2.
- Understanding software / patch delivery base on web application flow and process.
- Experience in software delivery process flow will be added value (on prem / cloud).
- Experience and knowledge in e commerce software & business flow will be added value.
- Good soft skills as the job scope require communicate with multiple department & external clients.
- Possess self-initiative and able to work independently and collaborative with people at various levels.
- Willing to travel on overseas assignments, travel to data center, client office, shift standby (rotate) & standby for patching activities.
- Understand Apache HTTP Server or Nginx Web Application
- Understand Tomcat Application.
- Basic skill in Windows Server and Linux command.
- Understand SQL script.
- Good written and verbal communication in English
- Workplace in Centra Jakarta (Nearby St. Sudirman)
- What can you expect from us?
- Traffic jam frustration - Start your work at 9.00am
- Hybrid working
- Quarterly employee engagement activities
- Medical insurance & outpatient (cover spouse and children)
- Value for career growth? Get trained and certified
- KPI Bonus