Skill diminta
AuditingCommunication
Deskripsi
Key Responsibilities
- Procure, develop, configure, and customize IT systems and applications to support the company’s operational and business requirements.
- Analyze business needs and translate them into effective IT solutions, including system enhancements and process improvements.
- Communicate IT processes, methodologies, system updates, and analysis results clearly to management and relevant stakeholders.
- Plan and execute IT infrastructure projects within the company’s work environment in line with the approved business plan.
Implement standardized IT processes, controls, and best practices to ensure systems, software, and networks operate consistently, securely, and reliably.
- Monitor system performance and network availability to ensure optimal uptime and service continuity.
- Diagnose, troubleshoot, and resolve hardware, software, system, and network issues in a timely and effective manner.
- Proactively identify potential technical issues and take preventive actions to minimize operational disruptions.
- Manage and maintain communication systems, including email platforms, collaboration tools, and related applications.
- Ensure effective management of data backup, system recovery, and disaster recovery procedures to protect business continuity.
- Conduct regular system checks, testing, and documentation to support audit, compliance, and continuous improvement.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum 1-2 years experience in IT support or infrastructure management is preferred.
- Good understanding of IT infrastructure, networks, operating systems, and security.
- Strong analytical and problem-solving skills.
- Good communication skills and ability to coordinate with users and management.