Skill diminta
API TestingGCPPostmanSQLTroubleshooting
Deskripsi
Job Description
- Monitor software systems to ensure their reliability, performance, and availability for 24x7 by shifting.
- Monitoring incident from Jira tickets from L2 Team and follow up to related teams.
- Trace the problems with related logs and documents.
- Monitor the log files to manage infrastructure.
- Support and respond issued by using email, chat, ticket comments and phone.
- Work proactively to prevent incidents from reoccurring.
- Collaborate with development teams and other stakeholders to identify the potential risks.
- Identified and analyze the issue with logs and documents.
- Once the issue is done, continuously monitor and review the effectiveness solutions.
- Managing infrastructure using tools like DBeaver, Postman, Putty, Visual Studio and Google cloud console.
- Performance reporting the system and infrastructure.
- Help the testing team for managing user's database on the application system.
- Assisting developers during testing or deployment relate request or problems.
- Managing observability tools and reliability processes.
- Developing automation for monitoring, deployment, and recovery.
- Minimum Qualifications
- Bachelor's degree of Computer Science or realted field.
- 4-6 years of experience as Site Reliability Engineer.
- Strong understanding of monitoring, observability, and incident management concepts.
Experience with the following tools: DBeaver (database management), Postman (API testing), Putty (remote server access), Visual Studio, Google Cloud Platform (GCP) / Google Cloud Console.
- Experience in log analysis and troubleshooting based on system logs.
- Basic knowledge of SQL and database user management.
- Familiarity with deployment processes and environment management.
- Experience with automation or scripting is a plus.
- Willing to work in a 24x7 operational environment (shift-based if required).