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Lowongan › Social Media Monitoring Agent

Social Media Monitoring Agent

Skill diminta

Accurate

Deskripsi

Job Detail
Perform daily manual monitoring on Threads using predefined keywords and hashtags.
Monitor conversations, comments, and replies to identify audience sentiment.
Categorize sentiment into Positive, Neutral, and Negative.
Capture evidence of important discussions through screenshots.
Produce daily monitoring reports with actionable insights.
Conduct weekly competitor benchmarking and trend analysis.
Monitor potential crisis issues and escalate immediately.
Track recurring customer feedback and emerging conversation themes.
Maintain accurate monitoring logs and documentation.
Prepare daily monitoring reports
Collaborate with Social Media, Community Management, and Strategy teams by providing actionable insights.

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