Skill diminta
MicroservicesNode.jsTroubleshooting
Deskripsi
Job description for Software Engineer – Node.js at Ascendion
Role
We are hiring a production support software engineer to support and improve business-critical applications in a live production environment.
This is not a ticket-routing support role. You will investigate production issues, debug Node.js code, troubleshoot APIs and containerised services, and take ownership of incidents through resolution, validation, and root-cause prevention.
The role is suitable for software engineers who want broader production ownership, as well as application support engineers who have strong coding and technical troubleshooting experience.
Responsibilities
- Investigate production incidents across application code, configuration, APIs, integrations, and deployment environments.
- Diagnose and fix defects in Node.js applications.
- Troubleshoot REST APIs, microservices, message queues, and external-system integrations.
- Review logs, alerts, dashboards, and performance data to identify the cause of application issues.
- Work with developers, QA engineers, infrastructure teams, and system engineers.
Required Skills
- 2 years of relevant experience in software engineering, application support, or production support, or equivalent demonstrated capability.
- Hands-on experience developing and debugging Node.js applications.
- Practical experience resolving production incidents and software defects.
- Able to participate in scheduled standby, overtime, or shift support arrangements.