Skill diminta
Customer ServiceProduct Knowledge
Deskripsi
REQUIREMENTS
- Minimum Senior High School (SMA/SMK) graduate.
- Minimum 1 year of experience as an SPG, Retail Associate, Sales Assistant, or similar position (fashion retail experience is an advantage).
- Well-groomed and presentable.
- Friendly, communicative, and confident.
- Able to communicate in English (spoken).
- Service- and sales-oriented with strong interpersonal skills.
- Passionate about fashion and lifestyle.
- Honest, disciplined, responsible, and proactive.
- Able to work independently and as part of a team.
- Willing to work on weekends, public holidays, and shift schedules.
- Based in Bali or willing to be placed in Bali.
RESPONSIBILITIES
- Welcome and assist customers in a friendly and professional manner.
- Provide excellent customer service and create a positive shopping experience.
- Understand customers' needs and recommend suitable products.
- Achieve individual and store sales targets.
- Develop strong product knowledge to confidently explain product features and benefits.
- Maintain product displays and ensure the store is clean, organized, and visually appealing.
- Handle cashier transactions accurately when required.
- Assist with stock replenishment, inventory checks, and stock organization.
- Build and maintain good relationships with customers to encourage repeat business.
- Support promotional activities and uphold the brand image at all times.