Store Lead Consultant - Tangerang/South/East Jakarta

Responsibilities

• Store Operation
• Cooperate with the partner store manager to complete all store operation and management work.
• Sales Management
• Formulate store sales plans and strategies, and lead the partner team to achieve the sales targets assigned by the company.
• Operation Coordination

Maintain good communication and collaboration with the platform and headquarters, and support the implementation of the company’s various strategies.

Merchandise and Display Management

Monitor merchandise turnover, coordinate with partners for timely replenishment, and ensure that merchandise displays comply with the company’s VM (Visual Merchandising) standards.

• Customer Service
• Supervise and manage in-store customer service, handle customer complaints, and ensure customers receive satisfactory service experience.
• Team Management

Cooperate with partners to complete the recruitment and training of store employees, ensure sufficient staffing in the store, and maintain employees’ work enthusiasm and service quality.

• Partner Communication
• Maintain good communication and collaboration with partners to ensure the implementation of the company’s various strategies.

Qualifications

Strong willingness to engage in retail industry, excellent learning ability, and good teamwork spirit as well as a strong sense of ownership.

• Prior frontline retail experience is preferred; familiarity with Xiaomi New Retail model is a plus.
• Over 2 years of store management experience in mobile phone industry or consumer electronics industry is highly desirable.
• College diploma or bachelor’s degree or above.