Skill diminta
Attention to DetailBaristaCashieringCommunicationCustomer ServiceInventory ControlLeadershipProblem SolvingUpselling
Gaji pasar untuk posisi ini
Median Rp4,7 jt/bulan · rentang umum Rp3,4 jt – Rp6,4 jt
Berdasarkan 92 lowongan Retail & Cashier level Manajer se-Indonesia.
Gaji lowongan ini 47% di bawah median pasar.
Lihat data gaji selengkapnya →Deskripsi
Deskripsi pekerjaan Store Manager SixtyNine Hub
1. Leadership & People Management
- Memimpin tim barista, kasir, kitchen, cleaning
- Bagi shift dengan adil
- Tegas tapi tetap dihormati
- Menyelesaikan konflik antar staff
- Bikin tim semangat kerja
2. Operational Management
- Opening checklist
- Closing checklist
- Kebersihan outlet
- SOP minuman & makanan
- Flow order saat ramai
- Maintenance alat (espresso machine, grinder, AC, dll)
3. Financial Awareness
Omzet harian
* COGS / HPP
- Food cost & beverage cost
- Labor cost
- Margin per menu
- Target sales
- Waste / kehilangan bahan
- Cash flow harian
4. Inventory Control
- Stock beans
- Susu
- Syrup
- Cup/lid/straw
- Powder
- Pastry
- Stock opname
- Par level
- Reorder timing
* FIFO / FEFO
Analisa selisih stock
5. Customer Service Sense
- Komplain cepat ditangani
- Staff ramah
- Musik, suhu ruangan, kebersihan nyaman
- Customer repeat order
6. Problem Solving Cepat
- Mesin error
- Staff telat
- Beans habis
- POS down
- Customer komplain
- Peak hour chaos
7. Communication Skill
- Owner
- Staff
- Supplier
- Customer
8. Sales Mindset
- Upselling pastry + coffee
- Bundling promo
- Repeat customer program
- Peak hour optimization
- Menu favorit di-push
9. Basic Coffee Knowledge
- Espresso extraction
- Basic milk steaming
- Taste standard
- Workflow bar
- Mesin & grinder basics
10. Discipline & Consistency
- Datang tepat waktu
- Follow up pekerjaan
- SOP konsisten
- Teliti detail
11. Data Analysis
- Jam ramai
- Best seller menu
- Slow moving menu
- Conversion rate promo
- Staff productivity
12. Hiring & Training
- Interview staff
- Training barista baru
- Evaluasi performa