Skill diminta
AccurateAttention to DetailCommunicationDeliveryEnglishLeadershipLogisticsShippingSupply Chain ManagementTime Management
Deskripsi
About the role
- PT Dgl Expedisi Indonesia is seeking a dedicated and experienced
- Supervisor - Airfreight
- to join our dynamic logistics team in North Jakarta. This is a
- full-time position
that plays a crucial role in ensuring the smooth and efficient operation of our airfreight services. As Supervisor - Airfreight, you will be responsible for overseeing daily airfreight operations, managing team performance, and maintaining the highest standards of service delivery to our clients. This supervisory role is essential to our continued success in the competitive transport and logistics industry, directly contributing to our operational excellence and customer satisfaction.
- Key responsibilities
- Supervise and coordinate daily airfreight operations, ensuring all shipments are processed efficiently and accurately
- Manage and lead the airfreight team, including scheduling, performance monitoring, and staff development
- Oversee cargo handling, documentation, and compliance with international airfreight regulations and procedures
- Monitor and maintain inventory levels, tracking systems, and warehouse organization standards
- Ensure adherence to safety protocols and company policies across all airfreight operations
- Communicate with airlines, customs authorities, and clients to coordinate shipments and resolve any operational issues
- Track shipment progress and provide timely updates to clients and internal stakeholders
- Identify areas for process improvement and implement operational efficiency initiatives
- Prepare reports on operational metrics, team performance, and airfreight activities
- Handle customer inquiries and ensure service quality meets or exceeds expectations
- What we're looking for
- Proven supervisory or team leadership experience within the airfreight, logistics, or transport industry
- Strong knowledge of airfreight operations, including cargo handling, customs procedures, and international shipping regulations
- Excellent organizational and time management skills with the ability to priorities multiple tasks
- Demonstrated ability to motivate and manage a diverse team effectively
- Strong communication skills in both written and verbal forms, with proficiency in English an advantage
- Problem-solving mindset with the ability to make sound decisions under pressure
- Familiarity with logistics management systems and cargo tracking software
- Attention to detail and commitment to maintaining accurate records and documentation
- Knowledge of Indonesian customs regulations and local airfreight industry practices
- Certification in logistics, supply chain management, or relevant qualifications is desirable