System Analyst

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Proficiency in creating Functional Specification Documents (FSD), System Requirement Specifications (SRS), use cases, and process flow diagrams.

• Good knowledge of SQL for data querying, validation, and analysis.
• Understanding of relational databases, data structures, and data mapping.
• Familiarity with REST APIs, web services, and system integration concepts.
• Ability to create UML diagrams, sequence diagrams, activity diagrams, and ERD.
• Experience using tools such as Microsoft Visio, Draw.io, Jira, and Confluence.
• Analytical & Problem-Solving Skills
• Strong analytical and critical-thinking abilities.
• Ability to translate complex business needs into clear and structured system requirements.
• Skilled in identifying system gaps, analyzing issues, and proposing practical solutions.
• Good understanding of business process analysis and workflow optimization.
• Communication & Collaboration
• Strong communication skills when working with technical and non-technical stakeholders.
• Ability to coordinate effectively with developers, QA teams, project managers, and business users.
• Able to explain technical concepts in business-friendly language.
• Good documentation and presentation skills.
• Minimum Qualifications
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• 4–5 years of relevant experience as a System Analyst, IT Business Analyst, or in a similar role.
• Proven experience in system requirement analysis and functional documentation.
• Experience working on application development, system enhancement, or system integration projects.
• Strong attention to detail and ability to manage multiple requirements.
• Good command of English, both written and verbal, is preferred.
• Preferred Qualifications
• Experience in enterprise applications, ERP systems, or business-critical applications.
• Knowledge of Agile/Scrum methodologies.
• Experience supporting SIT, UAT, and production issue resolution.
• Familiarity with application and report development requirements.
• Experience working with cross-functional and offshore teams.
• Key Competencies
• Requirement Analysis
• Functional Specification Documentation
• System Design & Process Mapping
• SQL & Data Analysis
• API & System Integration
• SDLC & Agile Methodology
• SIT/UAT Support
• Root Cause Analysis
• Stakeholder Management
• Technical Documentation