System/ Network Administration and Coordinator – French Speaking

Job description for System/ Network Administration and Coordinator – French Speaking at Bouygues Construction IT Vietnam

Our System/ Network team has responsibilities to ensure the operation of Bouygues Construction Group’s system. By this position, you will perform as technical level 2 monitoring and collaborating with other teams in French and Morocco.

Your main responsibilities will be

Systems/Network

• Configure internal systems.
• Diagnosing and troubleshooting technical issues.
• Maintain System Integrity.
• Monitor system performance, IT system operations and storage utilization.
• Provides support with escalated helpdesk or level 1 requests.
• Plans ahead for necessary hardware or software upgrades to support system growth.
• Install servers, devices and firewalls.
• Upgrade the network infrastructure.
• Conduct Data backups.
• Ensure the smooth deployment of new applications.
• Provide advice and best practices for IT security.
• Write, edit and revise security procedures.

Coordinator and support for manager of IT Systems team

• Follow up the direction of manager about the company’s strategic, development, and future growth in IT System team.
• Ensure all assigned IT tasks are professionally undertaken and that the IT system remains in good condition and runs perfectly.
• Sensibilized for all technical aspects of the company.
• Manage critical incidents, associated with user communication, activities and any appropriate escalations.
• Build services relationship with user center teams and understand the principles and practice of client care.
• Review performance reports, service improvements, service quality and processes.
• Build team capabilities to provide expert advice.
• Manage and coach team members.
• Ensure that team’s KPIs are monitored, actions are taken, evaluated accordingly and delegated properly.

OUR REQUIREMENTS

Mandatory

• 6+ years working experience related to position and responsibilities.