Telemarketer

We are looking for a driven and results-oriented Telemarketer to support our business growth in Indonesia. The ideal candidate should have a background in sales, tourism, hospitality or hotel-related industries, with strong communication skills and the ability to engage potential customers confidently and professionally.

This role requires someone who is proactive, persuasive, target-driven and comfortable building interest, nurturing prospects and converting conversations into business opportunities.

Tanggung Jawab

• Conduct outbound calls to introduce the company’s products and services to prospective customers and business partners
• Build and maintain positive relationships with potential clients through professional and engaging communication
• Explain product offerings clearly and effectively to generate interest and secure business opportunities
• Follow up consistently with prospects to move them through the sales pipeline
• Identify customer needs and recommend suitable products or services accordingly
• Maintain accurate records of calls, conversations, follow-ups and outcomes in the reporting system
• Work closely with internal teams to ensure smooth handover of qualified prospects or confirmed opportunities
• Achieve agreed outreach, conversion and sales targets
• Provide market feedback, customer insights and competitor observations to support business strategy
• Represent   the   company    professionally and   uphold brand standards      in all communications

Kualifikasi

• Minimum Diploma/Bachelor’s Degree in Business, Marketing, Hospitality, Tourism, Hotel Management, or related field
• 2–4 years of experience in Telemarketing, Telesales, Sales, Hospitality, Tourism, or Hotel Industry
• Proven experience in outbound calling, lead conversion, and sales closing
• Strong communication, persuasion, and interpersonal skills
• Able to work independently, organized, and detail-oriented
• Familiar with CRM systems, call tracking, or sales reporting tools is an advantage
• Proficient in Bahasa Indonesia; English proficiency is a plus
• Experience in travel sales, hotel sales, tourism packages, or customer acquisition is preferred