Skill diminta
Attention to DetailCommunicationEnglishHousekeepingLeadershipMandarin
Deskripsi
We are seeking an experienced and highly organized Villa Manager to oversee daily operations of a private luxury villa. The ideal candidate will ensure exceptional guest experience, manage staff, maintain the property, and handle administrative and financial responsibilities efficiently.
Key Responsibilities
- Villa Operations
- Oversee daily operations of the villa
- Ensure property is well- maintained, clean and functioning
- Supervise housekeeping, gardening, security, and maintenance
- 2.
- Staff Management
- Recruit, train, schedule, and manage villa staff
- Monitor staff performance and maintain discipline
- Conduct regular meetings with staff
- 3.
- Guest Services
- Ensure VIP-level hospitality services
- Handle guest in & out
- Manage guest requests and complaints professionally
- 4.
- Maintenance & Inventory
- Schedule routine maintenance and inspections
- Manage the guest menu list and liaise with the chef and staff to ensure smooth coordination and exceptional guest experience
- Track and restock supplies
- 5.
- Financial & Administrative Duties
- Manage villa budget and expenses
- Handle petty cash and invoices
- Prepare operational reports
Requirements
- Must-Have
- Minimum 2-3 years experience in villa/hotel/property management
- Strong leadership and organizational skills
- Good communication skills (English is required; Bahasa Indonesia preferred; Mandarin is a plus)
- Problem-solving mindset and attention to detail
- Willing to work flexible hours, weekends and holidays
Personality Traits
- Honest & trustworthy
- Proactive & independent
- Calm under pressure
- Customer-oriented