Indonesia
Rp3,0 jt – Rp5,6 jt · estimasi20 hari lalu
Deskripsi pekerjaan Account Associate Glints Taploker
At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.
(Job portal) team, to help the growth of our company in Indonesia. Account Associate will be responsible for growing the numbers of active listings and upsold accounts of Glints Job Portal by approaching new clients and maintain relationship with existing clients.
What You’ll Be Doing
Acquiring potential companies to use Glints Job Portal in certain industries. Doing Self-sourcing via outbound cold call, email or site visit (if needed)
Build and maintain strong relationships with key clients of the job portal business. Understand their business goals, recruitment needs, and provide tailored solutions to support their growth. Act as the main point of contact for client inquiries, issues, and escalations
Oversee the day-to-day operations of the job portal business. Monitor key performance indicators (KPIs), analyze data and trends, and implement process improvements to enhance operational efficiency and effectiveness. Collaborate with cross-functional teams, such as marketing, product development, and customer support, to ensure seamless operations and delivery of services.
Proactively Customer- Obsessed: Shows sensitivity toward customer needs, able to gain deep understanding of users and develop solutions that meet their needs
Excellent questioning skills: Knows how to collect info in a question format where can help you get objective feedback from the audience without bias, understands the importance of setting up a hypothesis before collecting the feedback and review
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