Account Manager (Freelance)

Deskripsi pekerjaan Account Manager (Freelance) Hello Sehat

About the Role

Hello Sehat is seeking a proactive, highly organized, and communicative for a 3-month freelance contract to cover a maternity leave.

In this role, you will be the primary point of contact for our network of healthcare professionals—including General Practitioners (GPs), Specialist Doctors, Medical Experts, Nutritionists, and Health Advocates. You will be responsible for sourcing, onboarding, managing medical reviewer workflows, coordinating co-branded health campaigns, and maintaining strong relationships with our medical partners to ensure accurate, credible, and engaging health content.

• Key Responsibilities
• Medical Reviewer & Expert Management
• Maintain and nurture relationships with existing networks of GPs, specialist doctors, and medical experts.

Source, recruit, and onboard new doctors and specialists across various medical fields as needed for content review, video appearances, or campaign partnerships.

Manage day-to-day administrative workflows for medical reviewers (contracting, brief alignment, document routing, review tracking, and honorarium/invoicing coordination).

Campaign & Content Coordination

Collaborate with internal Content, Social Media, and Commercial/Brand Solution teams to match the right medical experts to specific health campaigns, articles, and educational video projects.

Facilitate doctor bookings for live sessions, webinars, video shoots, podcasts, and sponsored content.

Brief doctors and medical experts on brand guidelines, content tone, and legal/ethical compliance guidelines before public appearances or content creation.

• Relationship & Community Maintenance
• Serve as the main bridge between Hello Sehat and medical KOLs, ensuring smooth communication and a positive partnership experience.
• Monitor reviewer turnaround times to ensure article reviews and content approvals are completed within project deadlines.

Ensure all medical engagements adhere to local medical ethics regulations (IDI/KOK/health regulations) and Hello Sehat’s internal editorial policies.