Job description for Key Account Manager (Field Force) at CREASIA GROUP
About CREASIA
CREASIA
is a trusted
Market Execution Partner
in Vietnam, helping brands turn commercial and brand strategies into measurable market performance.
Through Brand Engagement, Commercial Execution, and Market Intelligence, we combine talented people, execution excellence, technology, and data to help brands win where it matters.
Our culture is built on five core values
Client Success, Ownership, Execution Excellence, Improve Daily, and Integrity.
We believe sustainable growth comes from winning with clients, developing great people, and continuously improving how we work.
About the Position
We are looking for a commercially driven and client-focused
Key Account Manager
to lead strategic client relationships, grow account revenue and profitability, and ensure excellent project delivery.
The successful candidate will act as a trusted business partner to clients, turning their business challenges into effective activation, experiential marketing, and commercial execution solutions.
Key Responsibilities
Client Success & Strategic Partnership
Build and strengthen long-term relationships with key clients and decision-makers.
Understand clients' business objectives, brand priorities, and commercial challenges.
Develop annual account plans and identify opportunities to create measurable value.
Drive client satisfaction, retention, and account growth.
Business Growth & Commercial Performance
Own revenue and Gross Profit (GP) performance for assigned accounts.
Identify upselling, cross-selling, and new business opportunities.
Lead client proposals, commercial negotiations, and account development plans.
Maintain a healthy opportunity pipeline and accurate revenue forecasts.
Proven ability to manage major clients, develop proposals, and grow account revenue.
Good understanding of project costing, Gross Profit, and commercial management.
Strong client communication, negotiation, presentation, and problem-solving skills.
Ability to lead cross-functional teams and manage multiple projects.
Strong ownership mindset, commercial discipline, and commitment to client success.
Good command of English and Vietnamese.
What Success Looks Like
Sustainable growth in assigned client revenue and profitability.
Strong client retention and trusted strategic relationships.
Consistent, high-quality project execution.
Accurate forecasting and disciplined commercial management.
Positive contribution to
CREASIA
's culture and long-term growth.
Why Join CREASIA?
At
CREASIA
, you will have the opportunity to work with leading brands, take ownership of meaningful client relationships, and grow your career in an environment that values performance, continuous learning, and people development.
Helping Brands Win. Growing People. Building What Endures.