Account Manager

• Deskripsi pekerjaan Account Manager LimeStash
• We are seeking a results-driven
• Account Manager (Seller Acquisition & Management)

to lead our merchant onboarding and growth operation in the tech company in collectibles market. You will be responsible for identifying, recruiting, and onboarding high-quality sellers to build a vibrant and trusted marketplace. This is a critical role for our cold-start phase, directly impacting our sales trajectory and seller growth.

• Key Responsibilities
• 1.
• Seller Acquisition & Business Development
• Identify and target high-potential seller segments: offline and online sellers.
• Execute end-to-end seller recruitment: outreach, negotiation, and onboarding
• Build and maintain a robust seller pipeline to achieve monthly onboarding targets
• Develop creative acquisition strategies to penetrate the fragmented collectibles market
• 2.
• Seller Onboarding & Enablement
• Design and execute a streamlined seller onboarding process, including account setup, listing optimization, and platform training
• Create seller education materials (guides, tutorials, best practices) to help sellers succeed on our platform

Conduct regular seller training sessions (online and offline) on live streaming sales, product photography, pricing strategies, and customer service

• 3.
• Seller Operations & Relationship Management
• Serve as the primary point of contact for key sellers, ensuring high satisfaction and retention
• Monitor seller performance metrics (GMV, listing count, conversion rate, cancellation rate) and provide data-driven feedback
• Proactively identify and resolve seller issues related to payments, logistics, platform policies, and technical problems
• Collect seller feedback to inform product roadmap and platform improvements