Admin Ecommerce (Maternity Leave)

Deskripsi pekerjaan Admin Ecommerce (Maternity Leave) PT MEISHANG KOSMETIK INDONESIA

Key Responsibilities

• Handle daily customer service inquiries via chat, email, and other platforms.
• Process and manage online orders across various marketplaces and e-commerce platforms.
• Maintain and update product listings and inventory in the ERP system.
• Collaborate with warehouse and marketing teams to ensure smooth order fulfillment and customer satisfaction.
• Prepare regular reports related to orders, returns, and customer feedback.

Requirements

• Proven experience in an e-commerce admin or customer service role, preferably in the cosmetics or skincare industry.
• Familiar with ERP systems and basic e-commerce operations.
• Strong communication and organizational skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Proficient in Microsoft Excel or Google Sheets.