Skill diminta
CommunicationCustomer ServiceMentoringMicrosoft OfficeMultitaskingTime Management
Deskripsi
About the role
You will be responsible for managing class operations, ensuring smooth learning experiences for participants, and acting as a bridge between clients, mentors, and the company.
- Key responsibilities
- Manage and ensure the smooth operation of Dialogika classes (online & offline)
- Act as a liaison between participants, mentors, and the company regarding schedules, materials, and class needs
- Manage class communication groups (WhatsApp/Telegram) for updates and announcements
- Provide technical assistance during classes (Zoom, Google Meet, etc.)
- Coordinate class schedules with mentors/instructors
- Handle participant inquiries and resolve issues during the learning process
- Create and organize class documentation
- Ensure participant satisfaction throughout the class journey
- Support administrative and operational tasks related to class management
- About you
- Undergraduate or bachelor's degree from any major
- Based in Yogyakarta and willing to work from the office 4 times a week
- Strong organizational and multitasking skills
- Good communication and interpersonal skills
- Detail-oriented, responsible, and proactive
- Able to work independently and collaboratively within a team
- Good time management and problem-solving skills
- Fast learner and adaptable in a dynamic environment
- Experience in administration, customer service, education, or class management is a plus
Benefits
- Competitive salary
- Professional development and internal training
- Career growth opportunity
- Supportive working environment
- Direct mentoring and coordination with management
- Networking opportunities with mentors and professionals
- Special employee perks and development programs