Skill diminta
AccurateDeliveryLogisticsProcurement
Deskripsi
- Sales Order Administration
- Prepare, process, and maintain sales orders accurately.
- Ensure all sales documents are complete and properly filed.
- Coordinate with the Sales Team regarding order details and requirements.
- Quotation & Proposal Support
- Prepare quotations, proposals, and other sales-related documents.
- Ensure pricing, product specifications, and customer information are accurate.
- Revise quotations based on Sales Team or customer requirements.
- Customer Administration
- Maintain and update customer databases and records.
- Handle customer inquiries related to product availability, pricing, orders, and documentation.
- Ensure customer information is accurate and up to date.
- Sales Documentation
- Prepare invoices, delivery notes, purchase orders, and other supporting documents.
- Organize and maintain sales documentation for easy retrieval.
- Ensure documents comply with company procedures.
- Coordination with Internal Teams
- Coordinate with Finance, Warehouse, Purchasing, Logistics, and Technical Teams regarding customer orders.
- Follow up on order status, product availability, delivery schedules, and payment status.
- Communicate relevant updates to the Sales Team.
- Order & Delivery Monitoring
- Monitor customer orders from order confirmation until delivery.
- Follow up on pending or delayed orders.
- Ensure products are delivered according to the agreed schedule.
- Sales Data & Reporting
- Maintain accurate sales records and databases.
- Prepare daily, weekly, or monthly sales reports.
- Assist in monitoring sales targets, order status, and sales performance.
- Tender & Procurement Administration
- Assist the Sales Team in preparing documents for tenders, government procurement, and corporate projects.
- Collect and organize administrative and technical documents required for submissions.
- Ensure submission documents are complete and submitted within deadlines.
- Sales Support
- Provide administrative support to Sales Executives and Sales Managers.
- Assist with customer follow-ups and sales activities.
- Prepare product information, price lists, and other materials needed by the Sales Team.
- Document Filing & Data Management
- Maintain both physical and digital filing systems.
- Ensure sales documents are properly categorized and archived.
- Maintain confidentiality and security of customer and company data.
- After-Sales Administration
- Assist in processing customer complaints, warranty claims, and service requests.
- Coordinate with the Technical or Service Team when necessary.
- Monitor the status of after-sales requests until completion.
- Other Administrative Duties
- Support the Sales Department with general administrative tasks.
- Perform other duties related to Sales Administration as assigned by the supervisor or management.