Associate Product Manager at Corporate IT&IS

Requirements & Product Documentation

Assist Product Manager in translating business requirements into detailed PRDs (Product Requirement Documents), user stories, acceptance criteria, and process flows for MyValue (Mobile App, Web App, CMS) and Corcomm products (kompasgramedia . com & bentarabudaya . com).

Operational Support & Triage

Act as the primary point of contact for day-to-day operational requests, issue triage, and troubleshooting support for internal business stakeholders and merchant partners.

Sprint & Product Execution

Collaborate closely with cross-functional teams (Tech, QA, UI/UX, Marketing, Customer Service) during sprint planning, daily standups, User Acceptance Testing (UAT), and feature rollouts.

Product Analytics & Monitoring

Monitor product performance metrics and track key loyalty indicators (active users, point accumulation & redemption, voucher conversions) using product analytics tools or SQL.

Product Discovery & Continuous Improvement

Explore, benchmark, and propose feature enhancements to improve user engagement, platform stability, and overall user experience for MyValue and Corcomm products.

AI & Workflow Automation

Utilize AI tools and prompt engineering (e.g. Claude, ChatGPT, AI Agents) to automate daily operational tasks, streamline product documentation (PRD/User Story generation), and optimize cross-functional workflows.

Bachelor degree or equivalent (all majors) from reputable universities.

Experienced in Product Management, Product Operations, or Business Analysis (Fresh graduates with product internship experience are encouraged to apply).

• Proven ability to create detailed PRDs, User Stories, Acceptance Criteria, and workflow diagrams.
• Hands-on experience with Agile/Scrum tools (Jira, Confluence, Figma).
• Practical skills in SQL and product analytics (Metabase, Google Analytics, Postman) to support data querying and issue triage.