Skill diminta
AccurateAttention to DetailCommunicationCustomer ServiceDeliveryTime Management
Deskripsi
Responsibilities
- Input order details from clients into the company's order management system with high accuracy
- Verify order information and communicate with clients to confirm order details or resolve any discrepancies
- Provide updates on order status and address any questions or concerns clients may have
- Coordinate with the internal teams to ensure timely and accurate fulfillment of orders
- Monitor and track order shipments, ensuring timely delivery and resolving any issues that arise
- Collaborate with the sales team to deliver exceptional service to all clients
- Address and resolve any customer complaints or issues in a professional and timely manner
Requirement
- Bachelor's degree in any field are welcomed to apply
- Min.1 year experience in order processing or a similar administrative role is preferred
- Strong attention to detail and accuracy
- Familiarity with product order management systems
- Excellent communication and customer service skills
- Strong organizational and time management skills