Business Development Lead

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Ensure the team is following up diligently with every inquiry and is maintaining long-term relationships with repeat buyers, particularly corporate and wholesale clients.

Analyze CRM data to identify trends, monitor customer behavior, and make strategic adjustments to maximize sales opportunities.

Sales Reporting & Analysis

Regularly review sales data, inquiry volumes, conversion rates, and revenue contributions from direct and bulk sales to identify areas for improvement.

• Prepare reports on team performance, sales forecasts, and revenue generation, and present findings to leadership to inform decision-making.
• Stay informed on market trends, competitor activities, and customer preferences to adapt the sales strategy as needed.

Upselling and Cross-Selling

• Develop strategies for upselling or cross-selling additional products to existing corporate clients, increasing the average order value.
• Train staff to recognize opportunities for upselling or expanding orders when handling inquiries.

Kualifikasi

• Minimum 5 years of experience in sales, with a strong background in business development, preferably in retail, lifestyle, or B2B sales.
• Proven experience managing small teams and mentoring staff, with a focus on sales performance and customer service.
• Ability to develop and implement sales strategies, and proactively identify new business opportunities.
• Strong written and verbal communication skills, with the ability to present ideas and proposals convincingly.
• Experience with CRM software to track leads, sales activities, and manage customer relationships.
• A proactive and solution-focused mindset to address sales challenges and improve the overall inquiry process.
• Familiarity with the home and lifestyle product market would be an advantage, although not a strict requirement.
• Comfortable with proactive outreach methods such as cold calling, email marketing, LinkedIn networking, and attending business events.