Skill diminta
CommunicationEnglishLeadership
Deskripsi
Key Responsibilities
- Support the Cinema Manager in overseeing day-to-day cinema operations, ensuring smooth and efficient service.
- Supervise and guide Cinema Crew in their daily duties to maintain excellent guest service and operational flow.
- Assist in preparing work schedules and ensure the team is properly staffed and trained.
- Monitor cinema cleanliness, safety, and maintenance across all areas including the lobby, auditoriums, restrooms, and offices.
- Ensure compliance with health, safety, and company operational standards at all times.
- Assist in the execution of in-cinema promotions, events, and marketing campaigns.
- Provide hands-on support during peak hours and handle guest feedback or complaints professionally.
- Assist in monitoring daily sales, inventory usage, and reporting to the Cinema Manager.
Qualifications & Requirements
Diploma or Bachelor’s Degree from a reputable university, majoring in: Business Administration / Marketing / Hotel & Tourism / Management / Accounting
- Experience in retail, hospitality, or quick-service restaurant operations is highly preferred.
- Demonstrated experience in leading large teams of more than 10 members within a complex and dynamic operational environment.
- Strong communication, leadership, and problem-solving skills.
- Good understanding and practical knowledge of Profit & Loss (P&L) management.
- Willingness to work flexible hours, including evenings, weekends, and public holidays.
- Customer-focused mindset with a strong commitment to delivering high-quality service.
- Good proficiency in English — both written and spoken.