Cloud Operation Engineer

• Job description for Cloud Operation Engineer at FPT Telecom International
• Company Description

FPT Telecom International, established in 2008, is a member company of FPT Telecom under FPT Corporation, one of Vietnam’s leading telecom service providers. Building on the experience and infrastructure of its parent company, FPT Telecom International operates independently and is recognized as a top, reliable IT and telecom service provider in Vietnam. The company offers flexible IT infrastructure and managed services that help organizations compete effectively and scale their operations. Thousands of customers, including fast-growing startups, large enterprises, and government agencies, rely on FPT Telecom International to optimize costs, increase agility, and accelerate innovation.

Role Description

Operate, monitor, and maintain the high availability, scalability, and performance of enterprise Cloud Infrastructure, Virtualization Platforms, and core IT systems.

Administer critical platform resources, including Compute, Storage, Network topologies, and Virtual Machines (VMs).

Manage 24/7 incident response and proactive monitoring, analyzing system logs, diagnosing technical anomalies, and conducting thorough Root Cause Analysis (RCA) to prevent recurring issues.

Execute standard Change Requests (CRs), routine infrastructure maintenance, capacity expansions, and critical security patch updates.

Develop and deploy infrastructure automation scripts and playbooks using Bash, Python, and Ansible to eliminate manual tasks and improve operational efficiency.

Author and maintain technical documentation, including Standard Operating Procedures (SOPs), operational runbooks, Knowledge Base (KB) articles, and periodic operational reports.

Qualifications

Must have

• Bachelor’s Degree in Computer Science, Information Technology, Telecommunications, or a related technical field.
• Minimum of 2 years of proven hands-on experience in System Administration, Infrastructure Engineering, or Cloud Operations.