Skill diminta
CRMCommunicationEnglishMicrosoft ExcelRecruitment
Deskripsi
Job Description
- Analyze monthly sales and member transaction data to understand customer purchase behavior, recruitment sources, and retention trends
- Translate data insights into new or improved promotion ideas, ensuring strategies evolve rather than repeat the same approach every cycle
- Prepare promotion plan and align with related divisions on the implementation
- Build targeted customer segments and execute email/WhatsApp campaigns to communicate promotions effectively
- Work closely with cross-functional teams (Brand, Store Operations, Finance, IT) to align promotion & activation planning and implementation
- Prepare and present monthly performance reports
Job Requirements
- 2–4 years of experience in CRM, data analysis, or retail/promotion analytics
- Proficient in Excel and ability to use other supporting data analysis tools
- Comfortable working with big data set
- Experience with CRM and promotion communication is a plus
- Strong cross-functional communication and coordination skills
- Confident to speak and write in English despite level of fluency
- A curious, analytical mindset with willingness to learn new tools as our systems grow