Skill diminta
AccurateAnalytical ThinkingAttention to DetailCommunicationMicrosoft ExcelMicrosoft Office
Gaji pasar untuk posisi ini
Median Rp4,0 jt/bulan · rentang umum Rp3,3 jt – Rp5,0 jt
Berdasarkan 1.294 lowongan General Administration se-Indonesia (semua level).
Lihat data gaji selengkapnya →Deskripsi
- Support service quality and customer experience initiatives across branches.
- Monitor and evaluate service implementation and identify areas for improvement.
- Collect, process, and analyze service performance data.
- Prepare reports and insights related to service performance.
- Coordinate with branches and regional teams on service programs and activities.
- Manage departmental documentation and administrative processes.
- Develop communication materials to support the company's service culture.
- Bachelor’s degree in Business Administration, Statistics, Mathematics, or other relevant fields
- Have 1-2 years experience in customer experience, service quality, or customer satisfaction area.
- Strong administrative and documentation skills, with high attention to detail.
- Strong data processing and analytical skill, with the ability to organize, analyze, and interpret service performance data.
- Proficient in Microsoft Excel & Google Spreadsheet, including data processing, reporting, and basic data analysis.