Customer Support

Managing all transaction documentation for VR Space, including invoices, quotations, daily reports, and activity logs. The role includes serving walk-in and RSVP customers, responding to inquiries via WhatsApp, email, and Instagram, and explaining VR Space products and materials to clients. It also requires coordinating the shipment of project-related goods and samples, scheduling online and offline meetings, and preparing daily and monthly reports. Additionally, the project covers showroom maintenance, purchasing necessary supplies, and performing other related tasks as needed to ensure smooth showroom operations.

Tanggung Jawab

• Documents & transactions – Manage invoices, quotations, daily reports, and activity logs.
• Customer service – Serve walk-in and RSVP customers, respond to WhatsApp, email, and Instagram inquiries.
• Product knowledge – Master and explain VR Space products/materials to clients.
• Shipment coordination – Arrange delivery of project and sample goods.
• Meetings & reports – Schedule online/offline meetings and prepare daily/monthly reports.

Kualifikasi

• Minimum bachelor’s degree in business administration, marketing, or a related field.
• Strong organizational skills with an eye for detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office.
• Ability to multitask and manage time effectively.
• Professional attitude with a proactive approach to problem-solving.
• Interest in interior design, architecture, or related fields is a plus.