Manage end-to-end sales operations, including quotations, requirement confirmations, invoicing, payment collection, and compliance with financial procedures.
Maintain customer and partner relationships through record updates, follow-ups, confirmation letters, visits to schools/prospective partners, and handling customer issues or complaints.
Support sales growth through promotional activities, school canvassing, market research, identifying opportunities, and participating in marketing events.
Monitor and analyze sales performance by preparing sales reports, tracking achievements, identifying gaps, and proposing solutions to improve targets.
Coordinate with internal teams and management to improve sales effectiveness, develop SOPs, enhance processes, ensure quality standards, and perform additional assigned tasks.
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