Skill diminta
AccurateAttention to DetailCommunicationCustomer ServiceMicrosoft Office
Gaji pasar untuk posisi ini
Median Rp4,0 jt/bulan · rentang umum Rp3,3 jt – Rp5,0 jt
Berdasarkan 1.294 lowongan General Administration se-Indonesia (semua level).
Lihat data gaji selengkapnya →Deskripsi
Tanggung Jawab
Interact with students or other stakeholders to provide and process information in response to inquiries, concerns and requests about documents and services
- Ensure effective and prompt respond to customer inquiries
- Ensure effective customer complaints handling process
- Provide valid and accurate students operational data
- Build strong and effective cooperation which support the overall objectives of the department
- Provide excellent services for students or other stakeholders
Kualifikasi
- Minimum Bachelor’s Degree (S1) in Business Administration, Management, Communication, Education, or a related field.
- Minimum 2 year of experience in customer service, student services, administration, or a related role.
- Excellent communication, interpersonal, and customer service skills with a strong service-oriented mindset.
- Strong administrative and data management skills, with high attention to detail and accuracy.
Able to handle customer inquiries and complaints professionally, work collaboratively with various stakeholders, and proficient in Microsoft Office.