Skill diminta
CommunicationCustomer ServiceFood SafetyLeadershipPresentation
Gaji pasar untuk posisi ini
Median Rp6,3 jt/bulan · rentang umum Rp4,7 jt – Rp7 jt
Berdasarkan 31 lowongan F&B Service di Denpasar.
Lihat data gaji selengkapnya →Deskripsi
About Pepito Culinary
Pepito Culinary is part of Pepito Group, a well-established premium retail and culinary business in Bali. Our culinary business operates a growing portfolio of food and beverage concepts, including bakery, café, and grab-and-go outlets. We are committed to delivering high-quality products, excellent service, and memorable customer experiences while continuously developing our people and expanding our culinary business across Bali.
F&B OUTLET SUPERVISOR
- Key Responsibilities
- Supervise daily outlet operations to ensure smooth, efficient, and consistent service.
- Monitor staff performance and ensure compliance with company SOPs and service standards.
- Lead, coach, and motivate the outlet team to achieve operational and sales targets.
- Ensure excellent customer service and professionally handle customer feedback or complaints.
- Monitor product quality, food presentation, cleanliness, hygiene, and outlet standards.
- Assist in monitoring inventory, stock availability, wastage, and operational costs.
- Coordinate with the kitchen and other departments to ensure smooth daily operations.
- Conduct staff briefings and ensure effective communication of operational updates.
- Prepare and submit daily operational and sales reports to the Outlet Manager.
- Support the Outlet Manager in implementing operational improvements and achieving business objectives.
Qualifications
- Minimum Diploma or Bachelor's Degree in Hospitality, F&B Management, Business Management, or a related field.
- Minimum 2–3 years of experience in F&B operations, preferably in a restaurant, café, bakery, or similar business.
- At least 1 year of experience in a supervisory or team leader position is preferred.
- Strong understanding of F&B service, outlet operations, food safety, hygiene, and customer service standards.
- Good leadership and people management skills with the ability to motivate a team.
- Strong communication, interpersonal, and problem-solving skills.
- Customer-oriented, responsible, proactive, and target-driven.
- Able to work in a fast-paced environment and handle operational challenges effectively.
- Willing to work shifts, weekends, and public holidays as required.
- Candidates who are currently based in Bali are highly preferred.