Flight Operations Specialist/Airline Representative（Mandarin Speaker）

• About the role/
• 岗位概述

The role is responsible for ground operational support, safety management and coordination for inbound and outbound flights at Jakarta, as well as assisting the local office in on-site service quality supervision, to ensure safe, regular and orderly flight operations. The incumbent shall conduct on-site operational support for Juneyao Airlines' inbound and outbound flights at Jakarta, coordinate with airport and ground service entities, and supervise service quality, to guarantee safe, orderly and efficient flight operations. As a key liaison between the Jakarta office, the airport, ground handling agents and other support units, this position undertakes on-site flight coordination, operational information transmission and irregular flight handling, and assists the office in airport service support and operational management.

因海外航站业务发展需要，现招聘机场保障岗，负责雅加达进出港航班的地面运行保障、安全管理协调工作及协助营业部做好现场服务质量监督工作，确保航班安全、正常、有序运行。负责公司雅加达进出港航班的现场运行保障、机场及地面服务单位协调和服务质量监督，确保航班运行安全、有序、高效。作为营业部与机场、地面代理及相关保障单位的重要沟通纽带，负责航班现场协调、运行信息传递及不正常航班处置，并协助营业部做好机场服务保障及运行管理工作。

• Key responsibilities/
• 岗位职责

Assist the Station Manager in supervising ground service handling agents, monitoring their performance of flight ground support activities to ensure standardized and orderly ground service procedures, and safeguarding passenger safety and on-time flight performance.

协助航站站长监管所辖航站地面服务代理单位，监督其执行航班地面保障工作，确保地面服务流程规范、有序，保障旅客安全、航班正点运行。

In accordance with company operational manuals and emergency response plans, cooperate with the airport and relevant support units to properly handle irregular flight events, conduct root-cause analysis and drive corrective and improvement measures for irregular flights.

依据公司运行手册及应急预案，协同机场及相关保障单位，妥善完成不正常航班保障工作，并对不正常航班进行原因分析及整改优化。

Assist the Station Manager in implementing the requirements of the company's SMS (Safety Management System). Organize risk identification, assessment and continuous safety inspections in compliance with the company's Risk Management Measures, monitor the safety operation status of the local office, and implement risk control measures.

• 协助航站站长落实营业部 SMS（安全管理体系）管理要求，按照公司《风险管理办法》组织开展风险识别、评估及持续安全检查，监控营业部安全运行状态，落实风险控制措施。