Front Desk & Customer Experience Officer

MOJO Bali is seeking a professional and customer-focused Front Desk & Customer Experience Officer.

The role includes welcoming customers, managing bookings and check-ins, answering enquiries, processing payments, supporting membership sales, and coordinating daily communication with instructors and the recovery team.

The successful candidate must speak good English and Bahasa Indonesia, be computer-savvy, organized, independent, well-presented, and able to handle customer requests and complaints professionally.

The role will also support MOJO’s small café during quiet reception periods by preparing and serving simple drinks, monitoring stock, and maintaining cleanliness.

Previous experience in hospitality, fitness, wellness, retail, reception, or customer service is preferred. Candidates must be willing to work morning or evening shifts, weekends, and public holidays.

Please submit your CV, availability, and expected monthly salary.