Front Office / Hotel Receptionist

Tanggung Jawab

Join our dynamic hospitality team as a full-time Front Office / Hotel Receptionist at our on-site location. We are seeking a motivated and experienced individual to be the first point of contact for our valued guests, ensuring a seamless and exceptional experience from arrival to departure. This career-focused role offers a stable environment where you can grow your skills and contribute to our hotel's success. You will be responsible for managing check-ins and check-outs, handling guest inquiries and requests, processing payments, and maintaining accurate records. We offer a supportive work environment, opportunities for professional development, and a chance to be part of a renowned establishment. If you have a passion for hospitality and a proven track record in front desk operations, we encourage you to apply.

Kualifikasi

• 1-3 years of proven experience in a Front Office or Hotel Receptionist role.
• Excellent communication and interpersonal skills, with a strong focus on guest relations.
• Demonstrated customer service excellence and problem-solving abilities.
• Proficiency in front desk operations, including check-in/check-out procedures and reservations management.
• Experience with cash handling and payment processing.
• Computer proficiency, including MS Office and familiarity with Property Management Systems (PMS).
• Strong time management skills and the ability to multitask in a fast-paced environment.
• Multilingual abilities are a plus.