Front Office Staff

Job Description

• Welcome visitors and provide assistance in a professional and friendly manner.
• Serve as the first point of contact for guests, clients, and vendors.
• Answer, screen, and forward incoming calls appropriately.
• Manage visitor flow and direct individuals to the correct department or personnel.
• Maintain the reception and front office area in a neat and organized condition.
• Provide information and respond to general inquiries via direct interaction, telephone, or email.
• Handle incoming mail, packages, and office documents.
• Support scheduling of appointments, meetings, and internal coordination.
• Monitor office stationery and front office supply availability.
• Assist in preparing administrative documents, reports, and records.
• Support filing, data entry, document copying, and other daily administrative tasks.
• Ensure front office procedures are followed properly, including visitor registration and office access control.
• Job Requirements
• Previous experience in front office, receptionist, administration, or customer service is an advantage.
• Good knowledge of Microsoft Office applications.
• Able to operate standard office equipment.
• Professional, neat, and approachable appearance.
• Strong communication and interpersonal skills.
• Proactive, responsible, and able to work with minimal supervision.
• Good organizational skills and strong attention to detail.
• Able to manage multiple assignments effectively.
• Service-minded and committed to maintaining a positive visitor experience.
• Willing to support both operational and administrative tasks.