Income audit

Key Responsibilities

Revenue Audit

Audit and verify daily revenue from all hotel outlets, including Rooms, Restaurant, Bar, Banquet, Spa, Laundry, and other operating departments.

• Reconcile revenue reports between PMS (Property Management System), POS (Point of Sale), and accounting systems.
• Review Night Audit reports and ensure all transactions are properly posted.
• Verify room revenue, occupancy, Average Daily Rate (ADR), and tax/service charge calculations.
• Transaction Verification
• Review and verify all payment methods, including cash, credit card, bank transfer, e-wallet, OTA, travel agents, and city ledger accounts.
• Audit discounts, void transactions, rebates, complimentary items, room upgrades, and adjustments to ensure proper approvals are obtained.
• Investigate and report any discrepancies or unusual transactions.
• Reporting
• Prepare Daily Revenue Reports and Income Audit Reports.
• Prepare reconciliation reports for cash, credit cards, and city ledger accounts.
• Submit variance and discrepancy reports to management.
• Assist in month-end closing and revenue analysis.
• Compliance & Internal Control
• Ensure compliance with company policies, SOPs, and accounting standards.
• Maintain proper filing and documentation of audit records.
• Support internal and external audits when required.
• Coordinate with Front Office, F&B, Sales, Reservation, and Accounting teams regarding revenue-related matters.

Qualifications

• Minimum Diploma (D3) or Bachelor’s Degree in Accounting, Finance, Hospitality Management, or related field.
• Minimum 1–2 years of experience in Income Audit or Accounting, preferably in a hotel environment.
• Familiar with hotel PMS and POS systems, preferably VHP.
• Strong understanding of hotel revenue, daily revenue reports, and revenue reconciliation.
• Able to audit and reconcile revenue from Rooms, Restaurant, Bar, Banquet, and other hotel outlets.
• Proficient in Microsoft Excel and able to work with financial reports.
• Detail-oriented, analytical, accurate, and able to identify discrepancies.
• Good understanding of cash, credit card, bank transfer, OTA, city ledger, discount, void, and complimentary transactions.
• Good communication and coordination skills with Front Office, F&B, Sales, Reservation, and Accounting teams.
• Able to work independently and meet deadlines.
• Strong integrity, responsible, and trustworthy in handling financial information.
• Willing to work according to hotel operational requirements.