Skill diminta
CommunicationEnglishNegotiation
Deskripsi
- Sales Manager
- House of Tugu Jakarta (Tugu Hotels & Restaurants Group)
- 📍 Jakarta, Indonesia
About Us
House of Tugu Jakarta is more than a hotel—it is a living museum of Indonesian art, history, and romance. Part of the renowned Tugu Group, we create deeply personal, story-driven hospitality experiences across Jakarta, Bali, and Lombok.
Role Overview
The Sales Manager will drive revenue through a balanced approach across offline sales, online distribution channels, and direct digital sales.
This role represents House of Tugu Jakarta while also supporting group-wide sales efforts across all Tugu properties, ensuring strong brand positioning and revenue growth across the portfolio.
- Key Responsibilities
- Property Sales (House of Tugu Jakarta)
- Develop and execute sales strategies to achieve revenue targets
- Build and maintain relationships with corporate clients, embassies, travel agents, and lifestyle partners
- Proactively generate new business, events, and partnerships
- Online Sales & Distribution (OTAs & Platforms)
- Manage and optimize performance on platforms such as Booking.com, Expedia Group, and other relevant OTAs
- Monitor pricing, availability, and content to ensure competitiveness and brand consistency
- Work closely with revenue/yield teams on rate strategy and promotions
- Analyze performance metrics (conversion, ranking, reviews) and implement improvements
- Coordinate campaigns, visibility boosts, and partnerships with OTA account managers
- Direct Sales Channels (Digital & Owned Platforms)
- Increase direct bookings via website, WhatsApp, email, and social channels
- Collaborate with marketing to improve website conversion and booking journey
- Manage and respond to inbound inquiries (WhatsApp, email, website) with strong conversion focus
- Develop and execute direct booking campaigns, packages, and exclusive offers
- Build and maintain guest database for repeat business and personalized outreach
- Group Sales Support (Tugu Portfolio)
- Support sales efforts across all Tugu properties (Jakarta, Bali, Lombok, etc.)
- Cross-sell properties and handle multi-destination or group inquiries
- Participate in joint sales calls, roadshows, and presentations
- Contribute to overall brand and revenue strategies across the group
- General Responsibilities
- Prepare proposals, contracts, and sales reports
- Track market trends, competitor activity, and pricing
- Represent the brand at networking events and industry functions
Requirements
- 3–5+ years in hotel sales, e-commerce, or digital distribution (boutique/luxury preferred)
- Strong understanding of OTA platforms (e.g. Booking.com, Expedia Group) and direct booking strategies
- Experience handling direct guest communication channels* (WhatsApp, email, website inquiries)
- Commercial mindset with strong analytical and conversion focus
- Excellent communication and negotiation skills
- Fluent in English and Bahasa Indonesia
- Well-connected in Jakarta market is a plus
- Collaborative, proactive, and target-driven