Skill diminta
CRMCommunicationLeadershipTroubleshooting
Deskripsi
- We are looking for a proactive, innovative individual with strong expertise in
- IT infrastructure, system development, and airline/ticketing technologies (GDS and reservation systems)
- to support the travel and tourism industry.
- Key Responsibilities
- IT Strategy & Management
- Design and implement IT strategies aligned with business needs.
- Manage IT infrastructure, including networks, servers, data security, and cloud systems.
- Develop IT policies to ensure operational efficiency and data security.
- System & Security Management
- Oversee and maintain
- GDS (Amadeus, Galileo, Sabre, Travelport, etc.) and airline/ticketing systems
- to ensure seamless integration and performance.
- Manage the operation of
- booking platforms, websites, mobile applications, and content management systems
- Ensure cybersecurity measures are in place to protect company data and prevent cyber threats.
- Handle troubleshooting, maintenance, and system upgrades as needed.
- Technology Development & Innovation
- Analyze business needs and propose technology-driven solutions to enhance customer experience.
- Manage software development or integration to support business operations, including
- CRM, ERP, Online Reservation Systems, and API integrations with Airlines and Travel Platforms
- Optimize customer engagement through cutting-edge technology, such as
- AI, Data Analytics, and Cloud Computing
- Team & Vendor Management
- Lead and mentor the IT team to ensure effective performance.
- Coordinate with GDS Providers, Airline Partners, and Travel tech vendors for system integration and updates.
- Manage the IT budget and ensure technology investments add value to the business.
Qualifications
- Bachelor’s degree
- in Information Technology, Information Systems, or a related field.
- Minimum
- 3 years
- of experience in IT management, preferably in the
- travel, airline, or e-commerce industry
- Strong understanding of
- GDS systems (Amadeus, Galileo, Sabre, Travelport, etc.)
- and airline/ticketing technology.
- Experience in managing
- Online Booking Systems, CRM, ERP, or Travel Reservation Platforms
- Strong knowledge of
- Network Systems, Cybersecurity, Cloud Computing, and API integrations
- Excellent leadership and communication skills to work across departments and external partners.
- Ability to thrive in a fast-paced and dynamic environment.
- If you are a forward-thinking IT professional with expertise in
- Travel Technology, GDS, and Reservation Systems
- , and want to be part of a leading tour & travel company in Indonesia,
- We want to meet you!