Draw business process flows from operational into diagrams according to SOP (Standard Operating Procedures).
Actively coordinate and consult with business users for any changes or updates on business process in operational.
Actively gather complaints from business users for area lack of automation.
Find and suggest area of improvement in business process to business users including any reengineering of business process if needed according to best practices from industry.
Coordinate with business users for routinely updating the SOP (Standard Operating Procedures) according to current business process in operational.
Provide proper documentation for business process improvement.
* Management Support Activities
Provide Report to direct Supervisor.
Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
Perform activities related to Quality Management System.
Perform additional tasks related to key responsibilities as required by Direct Supervisor.
Kualifikasi
Minimum Bachelor Degree (S1) in Computer Studies/ Management Studies
Minimum 2 years working experience as IT Business Process
Special Skills : Have knowledge in design & develop the Standard Operating Procedure