IT Business Process Improvement

Tanggung Jawab

• Draw business process flows from operational into diagrams according to SOP (Standard Operating Procedures).
• Actively coordinate and consult with business users for any changes or updates on business process in operational.
• Actively gather complaints from business users for area lack of automation.
• Find and suggest area of improvement in business process to business users including any reengineering of business process if needed according to best practices from industry.
• Coordinate with business users for routinely updating the SOP (Standard Operating Procedures) according to current business process in operational.
• Provide proper documentation for business process improvement.

* Management Support Activities

• Provide Report to direct Supervisor.
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
• Perform activities related to Quality Management System.
• Perform additional tasks related to key responsibilities as required by Direct Supervisor.

Kualifikasi

• Minimum Bachelor Degree (S1) in Computer Studies/ Management Studies
• Minimum 2 years working experience as IT Business Process
• Special Skills : Have knowledge in design & develop the Standard Operating Procedure
• Required Skills: Miro, Draw.io, Visio