IT Officer

Tanggung Jawab

• Prioritize and resolve IT support requests.
• Purchase and manage IT hardware, software, and other related equipment and resources.

Install, maintain, and provide daily support for servers, Windows hardware and software, and equipment including printers, scanners, external hard drives, etc.

Coordinate with external service providers, including Internet Service Providers (ISPs), email service providers, hardware vendors, and software suppliers.

• Manage quotations and purchase receipts from suppliers for IT-related requirements.
• Provide data and information required for the preparation of regular departmental reports.
• Maintain the confidentiality of customer data.
• Ensure the security of databases.

Kualifikasi

• Bachelor's Degree (S1) in Information Technology, Information Systems, Computer Science, Computer Engineering, or a related field.
• Minimum 1–2 years of experience in IT Support, IT Officer, System Administrator, or a similar role.
• Good knowledge of Windows operating systems, computer hardware, software installation, and troubleshooting.
• Strong analytical thinking and problem-solving skills.
• Strong organizational and time management skills, with the ability to manage multiple tasks and projects effectively.
• Familiarity with Information Security standards and frameworks, particularly ISO/IEC 27001, is a plus.