Learning Operations & Facilities Staff

Tanggung Jawab

Pre-Implementation

• Support providing data Opened PD program with target pool participants
• Support arranging schedule training
• Upload schedule training in website/LMS
• Do booking room and facilities for PD Programs
• Support analyzing the training schedule in order to make it realize on time
• Support in designing and distributing of brochure/flyer/etc. of PD programs
• Support data related external training realization
• Support in producing report related realization of Professional Development Program
• Arrange the operational facilities and documents needed for Training Need Assessment that require in PD

Program Implementation

• Support preparing and executing the operational support for implementation of PD programs
• Prepare and replicate learning material (handouts, Ice Breaker, Evaluation, etc.)
• Support providing all learning materials and facilities (icebreakers, case studies, handout)
• Assist supervisor in execute various PD Programs
• Execute questionnaires distribution and recap the data
• Prepare the payment request align with procedures needed
• Responsible to documented all handouts, questionnaires and other materials that use for Training Program
• Support all activities/data/documentation that related to BCLD
• Process registration and answers routine inquiries regarding topics, schedules, and locations

Post Implementation

• Support BINUS Quality Assurance (data, documents and visiting)
• Support in providing data and document needed related to quality assurance in BINUS
• Producing report related implementation of PD programs
• Support in conducting customer satisfaction questionnaires
• Support in conducting data analyze in order to produce a report
• Support direct supervisor in proposing improvement in business process related to operational mechanism
• Provide administration information regarding BCL&D process (e.g., IDP implementation, external training realization)

General Activity

• Update and maintain training data & database (Administration and Documentation)
• Ensure quality management compliance for all data and documents
• Support in providing report periodically to direct supervisor
• Support in providing suggestion to direct supervisor for improvement related to operational activities
• Perform activities related to Quality Management System
• Perform other activities as assigned by direct supervisor

Kualifikasi

General Requirement

• Min. bachelor degree (S1) in relevant field
• MIn. 1 year experience
• Good in secretariat or administration tasks
• Good communication skill