Operations Supervisor - Batam

• We are seeking an experienced
• Operations Supervisor

to join PT Xanhsm Green And Smart Mobility Indonesia at Batam. As Operations Supervisor, you will be responsible for ensuring efficient workflow, maintaining safety standards, and leading a dedicated team to achieve operational excellence. This role is pivotal in translating strategic objectives into operational success and maintaining our commitment to green and smart mobility solutions.

• Key responsibilities
• Effectively coordinate driver partners to ensure supply-demand balance
• Oversee driver onboarding, training, and performance management

Manage and coordinate drivers to ensure efficient vehicle utilization, address operational issues, and provide support to enhance driver performance and safety

Handle arising incidents related to unit assets and drivers on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties

• Conduct vehicle inspections to ensure all units meet safety, performance, and quality standards before deployment or after servicing
• What we're looking for
• Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)

Minimum 3 - 5 year of experience in driver management, fleet operations, vehicle inspection, or maintenance (experience with electric vehicle is a plus)

• Tech-savvy, comfortable using various technologies and digital tools with ability in data analytics and administration
• Able to drive car and possesses a valid car driving license (SIM A) is a must
• Willing to work onsite and be actively involved in field operations

Additional Details

• Working arrangement: Fully working from office, with shifting schedule
• Placement: Batam
• Candidates available for immediate joining will be given priority

About us

PT Xanhsm Green And Smart Mobility Indonesia is dedicated to revolutionising urban transportation through innovative, sustainable mobility solutions. We are committed to developing and delivering green transportation technologies that reduce environmental impact whilst enhancing urban mobility. Our organisation values integrity, innovation, and social responsibility, and we are building a team of passionate professionals who share our vision for a more sustainable future. We operate across the Jakarta Raya region with a focus on operational excellence and customer satisfaction, driving forward Indonesia's transition to smart and environmentally conscious mobility.