POS Head Samarinda

About the role

We are a multinational financing company that currently seeking an experienced and dynamic POS Head to join our team. As the POS Head, you will be responsible for leading and overseeing the operations of our branch located in Samarinda. This full-time role offers an exciting opportunity to contribute to the growth and success of our business.

• What you'll be doing
• Manage and direct all day-to-day POS operations, ensuring efficient and effective service delivery to our customers/dealers

Develop and implement strategies to achieve POS sales target, profit ratio/interest rate target, financing quality (with minimum non-performing financing)

• Identify and implement process improvements to enhance the customer experience and drive operational efficiency
• Foster a positive, collaborative, and customer-centric work environment within the POS
• Collaborate with other business units to support the overall objectives of the organization
• Ensure compliance with all relevant regulations, policies, and procedures
• What we're looking for
• Has experience as POS management in financing company / SME banking
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent customer service orientation and a track record of delivering outstanding customer experiences
• Solid understanding of financing operations, products, and services
• Proficiency in financial analysis, budgeting, and performance management
• Strong problem-solving and decision-making skills
• Can communicate using English both verbally and in writing/reporting
• What we offer

We are committed to providing our employees with a rewarding and fulfilling career. Our comprehensive benefits package includes a competitive salary, performance-based bonuses, and opportunities for professional development. We also offer a range of health and wellbeing initiatives to support the overall wellbeing of our team.

About us

We are a financing company in Indonesia with a good track record, good financing quality and dedicated to delivering exceptional financial solutions to our customers. Our company culture is built on a foundation of collaboration, integrity, and a relentless pursuit of excellence.

If you are interested in this exciting opportunity, we encourage you to apply now.