Quantitative User Insight (Games)

CAREERS__DESC_TITLE

Design and conduct quantitative research on business’ needs to inform stakeholders player’s situation and direction to consider regarding user behaviour, marketing, feature or product strategies along the supervisor.

Manage the research execution logistically and ensure the research quality consistent and results are objective.

Construct and conduct surveys – assure all questions are meaningful and could answer all business’ needs (such as user behaviour validation, pain point severity, product healthiness tracking).

• Partner closely with different functions (including Operations, Revenue, Marketing, Esports team) to understand business context and goals.
• Actively contribute to the discussion on the optimal way to conduct test and player’s study to continuously improve player research flow.
• Assist senior members in quantitative or qualitative study, depending on business' needs.

CAREERS__REQUIRE_TITLE

• At least 1 year of experience in consulting, market research industry, insight team or any relevant role.
• Past exposure to quantitative research methodologies with a proven record of the execution and deliverables.
• Being able to manage projects with minor supervisions and deliver projects successfully.
• Always eager to discover player’s behaviour, high user engagement and empathy, and being capable to uncover player’s needs and pain points.

Excellent written and oral communication skills in Thai and English along with the ability to effectively collaborate with cross-functional teams.

Passionate about games and deep curiosity for user behaviours and product with a good knowledge of the gaming industry in Thailand (at least being aware or has played 1-2 Garena games before).