Receptionist

Job Description

• Welcome and assist guests, clients, or visitors in a courteous and professional manner.
• Manage the front desk area and ensure a positive first impression for all visitors.
• Answer incoming phone calls, screen inquiries, and direct them to the appropriate person or department.
• Provide clear and accurate information to visitors through in-person interaction, phone calls, or email.
• Handle incoming and outgoing mail, packages, and documents efficiently.
• Maintain cleanliness and organization of the reception area, including office supplies and visitor materials.
• Monitor visitor access and follow company security procedures, including guest registration if required.
• Support appointment scheduling, meeting arrangements, and calendar coordination.
• Assist with travel arrangements, transportation bookings, and accommodation coordination when needed.
• Perform general administrative duties such as filing, data entry, photocopying, scanning, and document preparation.
• Track office operational needs and coordinate replenishment of front office supplies.
• Support other administrative and coordination tasks to ensure smooth daily office operations.
• Job Requirements
• Previous experience as a Receptionist, Front Desk Officer, or in a similar administrative support role is preferred.
• Proficient in Microsoft Office applications such as Word, Excel, and Outlook.
• Familiar with standard office equipment including printers, scanners, and photocopiers.
• Professional appearance with a polite, friendly, and service-oriented attitude.
• Strong verbal and written communication skills.
• Able to respond calmly and effectively in unexpected situations.
• Well-organized, detail-oriented, and capable of handling multiple tasks.
• Good time management skills and ability to work efficiently in a fast-paced environment.
• Customer-focused mindset with a commitment to excellent service.
• Able to work independently as well as collaboratively with the team.