Risk Analyst

Responsibilities

• Monitor daily operational activities, workflow status, resource utilization, and process progress in real time.
• Track and manage operational risks related to business activities, resource allocation, performance indicators, and internal processes.
• Monitor service quality, processing efficiency, response times, error rates, and overall operational performance.
• Identify and resolve irregular activities, process discrepancies, system delays, resource constraints, and other operational issues.

Analyze business activity trends, workflow patterns, and operational performance data to identify potential risks and improvement opportunities.

Assist in reviewing and optimizing operational procedures, system configurations, service standards, and internal control measures.

Support risk management, resource coordination, and operational planning based on changing business conditions and organizational objectives.

Collaborate with Sales, Compliance, Operations, Finance, and Technology teams to resolve daily operational, system, and business-related issues.

• Coordinate with external service providers, technology partners, and system vendors to ensure smooth and efficient business operations.
• Prepare daily operational reports, performance analyses, risk assessment reports, incident reports, and business activity summaries.
• Monitor industry developments, business conditions, and external factors that may affect operational performance.

Ensure all operational activities comply with company policies, risk management procedures, internal controls, and applicable regulatory requirements.

Support management in improving operational workflows, risk monitoring processes, system efficiency, and overall business operation standards.

Requirements

• Diploma degree or above in Finance, Economics, Mathematics, Statistics, Computer Science, or other related disciplines.
• Mandarin proficiency would be an advantage.
• Able to monitor operational data, identify anomalies, and respond promptly to system-related issues.
• Strong numerical aptitude, risk awareness, logical thinking, and problem-solving skills.
• Able to work under pressure in a fast-paced business environment and handle urgent situations calmly and effectively.
• Proficient in Microsoft Excel for data analysis, reporting, data reconciliation, and performance monitoring.
• Able to read and understand English business documents, analytical reports, technical manuals, and relevant operational materials.
• Good communication and coordination skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrates a high level of discipline, integrity, confidentiality, and commitment to company policies and procedures.
• 📍 Location: South Jakarta (Full On-Site)