Sales Administration & Support

Sales Administration & Support is responsible for supporting sales operations through administrative document management, cross-functional coordination, customer data management, and ensuring all sales administration processes run accurately, efficiently, and in accordance with company procedures.

Tanggung Jawab

Prepare and manage sales administration documents such as quotations, RF Sales, delivery notes, PKS, NDA, BAST, and other supporting documents.

• Prepare quotations and administrative documents based on business needs and customer requests.
• Handle company registration processes as a customer/vendor partner, including ensuring the completeness of supporting documents.
• Coordinate with the sales team in preparing tender documents and other sales administrative requirements.
• Coordinate with the legal team regarding NDA, PKS, and company agreement documents.
• Manage and update customer databases, agreement documents, and sales data periodically.
• Coordinate product delivery processes, including import processes until goods are received by customers according to schedule.
• Ensure the completeness of billing documents to support invoicing and payment processes.
• Provide administrative support to the sales team to ensure smooth operational activities.
• Coordinate with internal teams such as Sales, Finance, Warehouse, Operations, and Legal.
• Handle administrative inquiries from customers and follow up on documents and sales-related requirements.
• Prepare routine sales administration and sales monitoring reports.
• Maintain organized filing systems and proper document management.

Kualifikasi

• Minimum 2 years of working experience in Sales Administration or Sales Support.
• Proficient in Microsoft Excel & Word, Document Management, Database Management, and Reporting.
• Strong technical experience in sales administration, filing systems, data maintenance, and operational coordination.

Excellent soft skills: highly attentive to detail, communicative, responsive, strong time management, problem-solving, teamwork-oriented, and high integrity in handling confidential data.