Sales Marketing Admin

• We are looking for a
• detail-oriented, well-organized, and communicative
• individual to join our team as a
• Sales Marketing Admin
• . This role plays a key part in supporting sales operations and ensuring smooth trip preparation for customers.

Job Description

• Data & Inquiry Administration
• Input and regularly update lead, inquiry, agent, and customer databases accurately.
• Manage and record daily inquiries into the system / Google Sheets / CRM.
• Maintain well-organized and complete customer databases and transaction history.
• Sales & Booking Process Support
• Assist with administrative preparation for trips, including guest data, schedules, itineraries, and supporting documents.
• Support booking administration, including customer data confirmation and service details.
• Prepare and archive sales documents such as quotations, itineraries, draft invoices, proof of payment, and related documents.
• Internal & Operational Coordination
• Coordinate with Operations, Customer Relations, and Finance teams to ensure smooth trip preparation.
• Communicate booking status, payment updates, and document readiness to relevant stakeholders in a timely manner.
• Act as an administrative liaison between the Sales team and other departments.
• Marketing Support & Cross-Selling
• Execute cross-selling blasts to existing databases based on Sales/Marketing direction.
• Assist in compiling lead data from promotions, campaigns, or sales channels for performance evaluation.
• Administration & SOP Compliance
• Ensure overall administrative organization in accordance with company SOPs.
• Maintain confidentiality of customer data and company business information.
• Perform duties with professional, collaborative, and respectful communication across departments.

Requirements

• Bachelor degree in Business Administration, Marketing, Hospitality Management, Tourism, Communication or other relevant fields.
• Proficient in English (spoken and written), especially for trip preparation communication.
• Detail-oriented and comfortable working with data.
• Highly organized with strong multitasking abilities.
• Strong communication skills with a professional work attitude.
• Responsible, accurate, and able to work under operational targets and pressure.
• Familiar with Google Workspace (Docs, Sheets, Drive).
• Ready to work full-time from
• Bali office.