Identifying and qualifying new business opportunities through cold calling, networking, and research.
Maintaining regular contact with clients to ensure satisfaction and secure renewals or upsells.
Using CRM systems to track sales activity, analyze performance against targets, and report on market trends.
Staying up-to-date with industry trends, competitor activities, and product updates.
Active listening, persuasion, negotiation, relationship building, and objection handling.
Knowledge of CRM tools (e.g., Salesforce) to manage leads, track data, and monitor performance.
Typically 1–2+ years of sales or customer service experience; minimum of a high school diploma/GED, or relevant bachelor's degree.
In-depth understanding of products, industry trends, and competitors.
High self-motivation, adaptability, time management, and resilience.
Strong verbal and presentation skills for engaging clients.
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