Skill diminta
CommunicationDeliveryEnglishLeadershipMicrosoft OfficeQuality ControlShipping
Deskripsi
Tanggung Jawab
- Supervise and ensure the effective implementation and maintenance of the Quality Management System (QMS) in accordance with applicable standards, customer requirements, and company policies.
- Monitor compliance with quality procedures, work instructions, and regulatory requirements throughout production and shipping processes.
- Lead internal quality audits and support external audits conducted by customers, certification bodies, and regulatory agencies.
- Analyze quality performance data, identify trends, and initiate corrective and preventive actions (CAPA) to improve product quality and process effectiveness.
- Coordinate investigation and resolution of quality issues, customer complaints, and non-conformities.
- Manage document control activities, including quality manuals, procedures, work instructions, and records.
- Supervise Shipping Inspection activities to ensure products meet quality requirements before delivery to customers.
- Review inspection reports, quality records, and shipping documentation to ensure accuracy and completeness.
- Coordinate with Production, Development, Warehouse, and Bussiness departments to ensure timely shipment of conforming products.
- Lead, coach, and develop QC inspectors and Shipping Inspection personnel to achieve departmental objectives.
- Ensure inspection equipment and measuring instruments are properly calibrated and maintained.
- Prepare quality reports, KPI analyses, and management review presentations.
- Promote continuous improvement initiatives to enhance product quality, customer satisfaction, and operational efficiency.
- Ensure compliance with occupational health, safety, and environmental regulations within the QC area.
Kualifikasi
- Bachelor's Degree in Engineering, Management, or related field.
- Minimum 1–2 years of experience in Quality Control, Quality Assurance, QMS, or Shipping Inspection, with at least 1-2 years in a supervisory role.
- Strong knowledge of Quality Management Systems relevant standards.
- Experience in conducting internal audits and managing corrective and preventive action processes.
- Good understanding of inspection methods, quality tools, and statistical analysis techniques.
- Familiarity with shipping inspection requirements, final product release processes, and customer quality standards.
- Strong leadership, team management, and problem-solving skills.
- Proficient in quality improvement tools such as 7 QC Tools, FMEA, CAPA, Root Cause Analysis, and PDCA.
- Good communication and interpersonal skills with the ability to work cross-functionally.
- Proficient in Microsoft Office applications and quality management systems/software.
- Able to work under pressure and manage multiple priorities effectively.
- Good command of written and spoken English.